PRIVACY STATEMENT

 

Pawesome Tech Sàrl respects its Users’ privacy and is committed to being transparent with its Users about how it handles personal information.

 

This Privacy Statement (“PS”) explains how Pawesome Tech Sàrl (referred to as “we”, “us”, or “our”) collect, use, and share Users’ personal information in connection with the website, application, product, software, or service produced, developed, managed, run or exploited by Pawesome Tech Sàrl, that links to this PS (we call these our “Services”).

 

For the purpose of this PS:

  • “User” shall mean any user of the Services. 

  • “Law” shall mean any statute, law, ordinance, regulation, rule, code, order, constitution, treaty, common law, judgment, decree, other requirement or rule of law of any governmental or judicial authority.

 

This PS does not apply to any website, application, product, software, service, or content that are offered by third parties or that link to their own privacy statement, privacy policy, or privacy notice.

 

PLEASE READ THIS PS CAREFULLY PRIOR TO ACCESSING OUR PLATFORMS AND USING THE SERVICES. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US AT: infos.dogcity@gmail.com 

 

  • OVERVIEW

Personal information refers to any information that relates to an identified or identifiable individual. How we handle User’s personal information will depend on whether we act as a “controller” or as a “processor” for the personal information. The controller is the entity that decides how and why to process personal information. The processor processes personal information on behalf of the controller, at the controller’s direction.

 

Where we make decisions on how personal information is used in connection with our Services (where we are acting as a controller), we are responsible for the obligations of a “controller” under applicable Laws in connection with the processing of personal information. 

 

Where we only use personal information as allowed by the Users under our Term of Use (TOU), our Users are similarly responsible for the obligations of a “controller” under applicable Laws in connection with the processing of personal information and we become processor of such personal information. 

 

  • INFORMATION WE COLLECT

The type of personal information we collect depends on how the User is specifically interacting with us and which Services the User is using. Generally, we collect the following categories of personal information:

 

  • Contact information: name, alias, address, phone number, social media user ID, email address, and similar contact data.

  • Organization and contacts information:  User’s employer or organizations that he/she is a member of, the User’s status within an organization, and similar data.

  • Account information: security-related information (including User’s names and passwords, authentication methods, and roles), Service-related information (including purchase history and account profiles), billing-related information (including payment, shipping, and billing information), and similar data.

  • User content: content of communications, suggestions, questions, comments, feedbacks, and other information the User sends to us, provides  us with when the User contacts us, or any information whatsoever that the User posts on our Services (including information in alerts, folders, notes, and shares of content), and similar data.

  • Device & browser information:  network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including device, application, or browser type, version, plug-in type and version, operating system, user agent, language and time zone settings, and other technical information), advertising identifiers, cookie identifiers and information, and similar data.

  • Usage information and browsing history:  usage metrics (including without limitation usage rates, occurrences of technical errors, diagnostic reports, settings preferences, backup information, API calls, and other logs), content interactions (including without limitation searches, views, downloads, prints, shares, streams, and display or playback details), and User journey history (including clickstreams and page navigation, URLs, timestamps, content viewed or searched for, page response times), page interaction information (such as without limitation scrolling, clicks, mouse-overs, and download errors), advertising interactions (including without limitation when the User interacts with marketing and advertising materials, click rates, purchases or actions taken after viewing an advertisement, and marketing preferences), and similar data.

  • Approximate location:  the User’s approximate location through IP connection and /or geolocation. 

  • Demographic information:  country, preferred language, age and date of birth, marriage status, gender, physical characteristics and similar data.

  • Image and sound:  still pictures, video, voice, and other similar data.

  • Identity information:  government-issued identification information, tax identifiers, social security numbers, other government-issued identifiers, and similar data.

  • Financial information:  billing address, credit card information, billing contact details, and similar data.

  • Social media and online content:  information in social media and online profiles, online posts, and similar data.

  • Career, education, and employment related information:  job preferences or interests, work performance and history, demographic data, professional licensure information and related compliance activities, accreditations and other accolades, education history and similar data.  

  • Other personal information:  any information we may collect including without limitation the User’s name, email address and other personal information shared by the User when filling out a survey, participating in a sponsored contest or promotion, requesting customer support, or otherwise while communicating to us and similar data.

 

  • SOURCES OF INFORMATION

We collect personal information about the User either directly from such User, from certain third parties or from other sources as publicly available. For the purpose of this PS, the User provides personal information to us when he/she:

 

  • searches for, subscribes to, or purchases our Services.

  • uses our Services or otherwise interacts with us.

  • creates or maintains a profile or account with us.

  • purchases, uses, or otherwise interacts with any content, products, or services from third party providers who have a relationship with us.

  • creates, posts, or submits User content on our Services.

  • registers for or attends one of our events.

  • requests or signs up for information.

  • communicates with us by phone, email, chat, in person, or otherwise.

  • completes a questionnaire, survey or other information request form.

  • when the User expresses an interest in working with us or applies for a job or position with us.

 

We collect personal information AUTOMATICALLY when the User:

 

  • searches for, visits, interacts with, or uses our Services;

  • accesses, uses, or downloads content from us;

  • opens emails or click on links in emails or advertisements from us;

  • otherwise interacts or communicates with us;

  • fills in the automated questionnaire on our website.

 

We also collect personal information about Users from third parties, such as:

 

  • organizations and other organisms with whom the User has a relationship, that provide or publish personal information related to such User.

  • professional or industry organizations and certification / licensure agencies that provide or publish personal information related to the User.

  • service providers and business partners who work with us in relation to our Services and that we may utilize to deliver certain content, products, or services or to enhance the user experience.

  • marketing, sales generation, and recruiting business partners.

  • credit bureau and other similar agencies.

  • government agencies and others who release or publish public records.

  • Other publicly or generally available sources, such as social media sites, public and online websites, open databases, and data in the public domain.

 

  • HOW WE USE INFORMATION

Our primary purpose for using the User’s personal information is to provide the User with a smooth, efficient, and customized experience. Hereunder is a list of reasons and purposes the User’s personal information may be used for by Pawesome Tech Sàrl. 

4.1 Legal Basis

Some jurisdictions require us to explain the lawful basis upon which we process Users’ personal information. With respect to these Laws, we process personal information for one or more of the following basis:

 

  • to perform a contract: where the processing is necessary for the performance of contract.

  • for legitimate interests: where the processing is necessary for any legitimate interests pursued by us or by a third party, including without limitation any commercial or business interests, except where such interests are overridden by fundamental rights and freedoms which require protection of personal information.

  • with The User’s consent: when the User has given us consent to process his/her personal information for specified purposes, such as to provide our Service and other items requested by the User.

  • to comply with the Law: where the processing is necessary for compliance with a legal obligation.

4.2 Processing of Personal Information

We process the Users’ personal information in connection with our Services and for other business purposes, including to:

  • provide, deliver, analyze, and administer the Services.

  • for internal research and development purposes for new content, products, and services, and to improve, test, and enhance the features and functions of the current Services.

  • process transactions related to our Services and administer accounts or profiles related to the User or the User’s organization (including registrations, subscriptions, purchases, billing events and payments).

  • personalize and make recommendations related to the Services and other offerings.

  • contact and communicate with the User in connection with the Services or other notifications, programs, events, or updates that the User may have registered for, as part of customer support.

  • send offers, advertising, and marketing materials to the User, including to provide personalized advertising to the User.

  • communicate with the User regarding recruiting and human resources administration.

  • comply with the User’s instructions or to fulfill other, specified purposes for which the User has given his/her consent. 

  • detect and prevent fraud and abuse to ensure the security and protection of all Users, as well as to identify and authenticate the User’s access to our Service or to identify and authenticate the User before we provide him/her with certain information.

  • exercise our rights and to protect our and others’ rights and/or property, including to take action against those that seek to violate or abuse our Services.

  • comply with the Law and our legal obligations, including to respond to a request or order from a court, regulator, or authority, as well as to fulfill our contractual obligations with our customers.

  • Effectuate the sale, merger, acquisition, or other disposition of our business (including in connection with any bankruptcy or similar proceedings).

 

  • HOW WE SHARE INFORMATION

We share personal information for the purposes set out in this PS and with the following categories of recipients:

 

  • Users: for our Services, we aggregate information from public records, phone books, social networks, marketing surveys, business websites, and other sources made available to us to create listings and profiles that become a part of our content in these Services, such as professional directories. These listings and profiles may be made available to all other Users of the Services. As described above, we may also share the User’s personal information with other Users who are his/her contacts if the User and such contacts are in the same organization or to facilitate the exchange of information between such User and the contact(s). When User uses the Services and publishes, uploads or shares content, any information contained in such content will be viewable to other Users. Because such information is publicly available, we cannot control how other Users might treat it. We therefore ask Users to exercise care and due diligence in deciding what personal information he/she chooses to share, and refrain from sharing any sensitive personal information and those of others. Additionally, a User chooses to include his/her personal information in any profile, reviews, comments, or other posts that such User creates, then that personal information may be displayed other Users as part of his/her posting. 

  • Business partner: we may share the User’s personal information with our business partners to jointly offer, provide, deliver, analyze, administer, improve, and personalize products or services (including these Services) or to host events. 

  • Social media services: we may work with certain third party social media providers to offer the User social networking services through our Services. These social networking services may be able to collect information about the User and may also notify the User’s friends and contacts present on the same platforms (both on our Services and on the social networking services themselves) that the User is a user of our Services, or about the User’s use of our Services, in accordance with applicable Laws and these third party’s own privacy policies.

  • Third party service providers: we may share the User’s personal information with our third party service providers who perform tasks on our behalf and who assist us in offering, providing, delivering, analyzing, administering, improving, and personalizing our Services. For example, service providers who assist us in performing, delivering, or enhancing certain products and services related to our delivery and operation of our Services, who provide technical and/or customer support on our behalf, who provide application or software development and quality assurance, who provide tracking and reporting functions, research on user demographics, interests, and behavior, and other products or services. These third party service providers may also collect personal information about or from the User while performing their services and/or functions on our Services. 

  • Advertisers: we may share the User’s personal information with advertisers, advertising exchanges, and marketing agencies that we engage for advertising services, to deliver advertising on some of our Services, and to assist us in advertising our brand and products and services. Those advertising services may also target advertisements on third party websites based on cookies or other information indicating previous interaction with us and/or our Services.

  • In the event of merger, sale, or change of control: we may transfer this PS and the Users’ personal information to a third party entity that acquires or is merged with us as part of a merger, acquisition, sale, or other change of control (such as the result of a bankruptcy proceeding).

  • Other disclosures. we may disclose the User’s personal information to third parties if we reasonably believe that disclosure of such information is helpful or reasonably necessary to comply with any applicable Law, to comply with or respond to a legal process or Law enforcement or governmental request, to enforce our terms and conditions or other rights (including investigations of potential violations of our rights), to detect, prevent, or address fraud or security issues, or to protect of Pawesome Tech Sàrl, our Users, or the general public against any harm to their rights, property, or safety.

 

  • LOCATION OF INFORMATION

Pawesome Tech Sàrl is located in Switzerland but may carry activities throughout the world. During the User’s use of our Services and the User’s interactions with us, the User’s personal information may be transferred outside of his/her home country and may be stored in and accessed from multiple countries in which we may be active.

 

Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this PS and as permitted by applicable data protection Laws.

 

  • SECURITY OF INFORMATION

The security of the User’s personal information is important to us. Taking into account the nature, scope, context, and purposes of processing personal information, as well as the risks to individuals of varying likelihood and severity, we have implemented technical and organizational measures designed to protect the security of personal information.

However, please note that no method of transmission over the Internet or method of electronic storage is totally secure. Therefore, while we strive to use commercially acceptable and reasonable measures designed to protect personal information, we cannot guarantee its absolute security.

 

  • RETENTION OF INFORMATION

We retain personal information in accordance with our business functions and aims, record classes, and record types. We reserve the right to retain personal information for the periods that the personal information is needed, without consideration of whether or not the User has or still has an account with us, to: 

 

  • fulfill any legitimated purposes pursued by Pawesome Tech Sàrl, as described in this PS, including commercial and business purposes and aims; 

  • meet the timelines determined or recommended by regulators, professional bodies, or associations;

  • comply with applicable Laws, legal holds, and other legal obligations (including contractual obligations); and 

  • comply with the User’s requests.

 

  • CHILDREN'S PRIVACY

Our Services are generally intended for individuals over eighteen (18) years of age. We do not target children and do not knowingly collect any personal information from children under the age of thirteen (13), and we will delete such information if we become aware that it has been submitted through our Services. When a User discloses personal information on our Services, such User is representing to us that he or she is at least eighteen (18) years of age.

 

  • MARKETING CHOICES

We deliver advertising and marketing across various platforms, such as on our Services or via email, social media, direct mail, and various online channels. Our Services and marketing materials may also include third party advertising and links to other third party websites, content or services. Third party advertising partners may collect information about the User when the User interacts with their content, advertising, or services and Pawesome Tech Sàrl shall under no circumstances be liable for any injury, claims, losses, damages, indemnities or expenses whatsoever arising from the User’s interaction with such third party content. 

 

  • USERS RIGHTS

11.1 In certain circumstances, local data protection Laws may give Users specific rights with respect to personal information if the User is located in or are a resident of that country, state, or territory. Under the General Data Protection Regulation 2016/679, Users in the European Union, the European Economic Area, UK and Switzerland shall have the right, under certain conditions, to request the access to, updating or deletion of the User’s own personal information, as well as choosing what kind of communication the User would like to receive from us, how the information is processed, object to processing of personal information and withdraw consent at any time. 

 

The User can choose not to provide us with certain personal information, but that may result in him/her being unable to use certain features of our Service because such information may be required for the User to register for an account, purchase Services, enroll in creating content, participate in our promotional offerings, get customer support, or engage in other activities as part of the Services. 

 

11.2 Access to personal information: The User may have the right to obtain confirmation from us that we process his/her personal information and, if so, the User may have the right to request access to his/her personal information. Please note that, to the extent permitted by Law, we may charge a reasonable fee based on administrative costs for the first or further copies of personal information requested by or sent to the User.

 

11.3 Rectification: If the User believes that any personal information we are holding about him/her is incorrect or incomplete, we will work with such User to make corrections deemed necessary, upon request. Please note that we may not accommodate a request to change information if we believe the change would violate any Law or legal requirement or cause the information to be incorrect.

 

11.4 Erasure/deletion: Any User may request the deletion of his/her personal information from our Services and database by submitting a deletion request. However, personal information that the User previously shared with others (for example, through comments or an intake form) may still be visible even after deletion. Pawesome Tech Sàrl will also retain certain personal information about Users where reasonably necessary to comply with our legal obligations or for our legitimate business and commercial purposes. 

 

11.5 Restriction of processing: Users may have the right to require us to restrict the further processing their personal information. In such cases, the respective information will be marked as restricted, and may only be processed by us for certain purposes.

 

11.6 Object: The User may have the right to object, on grounds relating to his/her particular situation, to the processing of his/her personal information by us, and we may be required to no longer process some or all of his/her personal information.

 

11.7 Withdraw Consent: The User may have the right to withdraw consent previously provided to us at any time and can always provide his/her consent to us again at a later time.

 

IMPORTANT: WE ARE ONLY REQUIRED TO HONOR RIGHTS TO THE EXTENT THAT THESE RIGHTS HAVE BEEN GRANTED TO THE USER AND APPLY TO THE USER UNDER APPLICABLE DATA PROTECTION LAWS. PLEASE CONSULT YOUR LOCAL DATA PROTECTION LAWS TO DETERMINE WHAT RIGHTS MAY BE APPLICABLE AND WHEN ACCESS TO THESE RIGHTS ARE LIMITED.

 

  • REQUESTS & CLAIMS

In the event a User wishes to make a request in accordance with the enforcement of its rights covered under article 11 above, please contact us at infos.dogcity@gmail.com, attaching the following information:

 

  • The kind of right the User is seeking to enforce:  which right the User wishes to exercise and the personal information to which the User request relates. If the User is acting on behalf of another individual, he/she shall explain and document the authority under which he/she is acting on behalf of the individual.

  • The relationship between the User and us: how the User is associated with us, whether and what Services he/she uses and how does the User relate to us.

  • The identity of the User: as mentioned above, our security procedures entails that we require proof of identity before we can disclose any personal information through the request procedures. The User shall provide us with enough information to verify his/her identify such as a copy of government-issued ID and driver’s license. If we still cannot verify the User’s identity, we reserve the right to request additional information to complete the verification process (such as without limitation, a picture or a recent utility or credit card bill). Any personal information disclosed by the User to us for purposes of verifying his/her identity may be shared with our third party service providers and/or third parties (like phone carriers or government agencies) for the purpose of verification.

  • The response delivery: depending on the User’s request, we will provide a response to such User via email or through a link to access certain information. If the User prefers to receive our response in any other way, then he/she shall let us know and we shall do reasonable effort to comply with such demand. 

 

  • CONTROLLING PROMOTIONAL COMMUNICATION 

Users can opt out from receiving some or all of our promotional communications by emailing us at infos.dogcity@gmail.com

 

Opting out of promotional email communications still entitles us to send the User transactional and administrative communications, such as Service announcements, administrative and legal notices, as well as information about the User’s account. 

 

Opting out of promotional email communications only affects future communications from us. Pawesome Tech Sàrl shall not be under any obligation to retrieve from third parties any personal information provided to such third party before the User opts out from promotional email communication.

 

  • CHANGES TO THIS PRIVACY STATEMENT

As our organization and Services change over time, this PS is expected to change as well. We reserve the right to amend the PS at any time, for any reason, and without notice to any User other than the posting of the updated PS on our Services. We may e-mail periodic reminders of our notices and terms and conditions at our sole discretion, but we encourage the User to periodically review this PS on our Services and website to stay informed about our privacy practices.

 

  • THIRD PARTIES AND OTHER PERSONAL INFORMATION COLLECTORS

 

Except as otherwise expressly specified in thisPS, this document only addresses the use and disclosure of personal information Pawesome Tech Sàrl collects from Users. To the extent that any User discloses his/her personal information to other parties through our website or Services, different rules may apply to how such third parties use and share the User’s personal information. Accordingly, the User will need to look at the privacy policies of these third parties to understand their data privacy practices.

 

As further explained in our TOU, our Service and website may include links to third party websites. We are not responsible for the content of such websites or the protection and privacy of any information which any User provides while visiting those sites. We recommend all Users to exercise caution and review the privacy policies applicable to the websites in question.

 

  • NO RIGHTS OF THIRD PARTIES

This PS does not create rights enforceable by third parties or require disclosure of any personal information relating to Users of our website or Services.

 

  • CONFLICTS

Depending on the specific Service the User is using or specific interactions the User has with us, we may provide different or supplemental privacy statements that describe and govern how we use such User’s personal information. When we do so, those different or supplemental privacy statements apply to that specific Service the User is using or those specific interactions the User has with us.

 

If there is any conflict between the English version of our PS and a version translated in another language, the English version shall always prevail.

 

  • MISCELLANEOUS 

18.1 This PS is an integral part of the TOU and, together with the Sale Agreement, the Cookie Policy, the IBA Policy, the Automated Decision Making Policy, constitute the entire agreement between the Users and Pawesome Tech Sàrl, governing the use of the Service and replacing any previous agreement between such Users and Pawesome Tech Sàrl.

 

18.2 If any part of these conditions is found to be unenforceable, the remaining part will remain in full force and effect. The impossibility of enforcing any of these conditions shall in no way be interpreted as a waiver of rights.

 

 

  • CONTACT US

For any comments, concerns, complaints, or questions regarding our Privacy Statement, please write to infos.dogcity@gmail.com. 

 

Pawesome Tech Sàrl 

Chemin des Coudriers 57

1218 Grand-Saconnex

Switzerland